Niche Shipping, Returns and FAQs

  • We ship nationwide within Canada.

    Items that exceed a certain size or weight are not eligible for shipping and must be picked up from our office.

  • Pick-up is available from our office for all items. You will receive an email when your order is ready for pick up. Please allow 3-5 business days to prepare your order from the time of purchase. When your order is ready for pick-up, customers will receive an email notification. All orders can be picked up during regular office hours, Monday to Friday, 9 a.m. to 4 p.m.

  • We are confident you will love your new purchase. If your item arrives damaged or is not to your liking, let us know within 7 days of receiving your item(s), and a full refund for the product will be applied.

    Please note the original & return shipping will be the responsibility of the purchaser. Product must be returned in its original condition and packaging.

    Should you wish to return an item outside of the 7-day policy, customers will be issued an in-store credit for the amount of the item (excluding shipping).