5 Ways to Build Trust with Your Interior Designer

 

Having trust is one the most important aspects when hiring a professional. We all have different experiences with trust, different ways we trust, and often different reasons why we trust. It’s a powerful thing, and one not to be taken lightly. Whether a new home build, renovation or furniture and decor update, any project you have before you can be daunting. It’s the reason you feel compelled to hire a designer. Being on the other end, and wanting to create that trust alongside you, we’ve got five ways to help build that trust with your interior designer. Once established, it’ll benefit you in the best possible ways.


1. TALK TO OTHERS ABOUT THEIR EXPERIENCE

Referrals are a fantastic way to hear a first hand account of working with the designer you’re speaking with. Ask questions about their experience, and try to gain as much clarity as possible in knowing whether the fit is right.

Tip:

If you haven’t been referred, don’t be afraid to ask for references from the designer.


2. DO YOUR RESEARCH

Every designer works differently and that’s a good thing. Finding the right fit helps create trust for both designer and client. After speaking with friends, peruse websites and instagram profiles of designers you’ve been referred to, and feel drawn to. Read captions, blog posts (if they have one), and website details to get to know the designer prior to your first call. This will provide insights, prompt questions, and give you an initial sense of the designer, their personality, and of course their work.

Tip:

Don’t put too much currency into Google reviews. Anyone and everyone can leave a review regardless of whether they’ve worked with the designer or not. The designer has no recourse to have a comment removed if it’s been left by a troll, resulting in a lower rating and unfair review.


3. ASK QUESTIONS THAT MATTER

Go beyond an interior designer’s hourly rate, and whether or not they pass on discounts. If financials aren’t your motivating factor in choosing the right designer, dig deep into things that matter to you. For example: What are their professional values? What do they do when something goes wrong? Are they transparent? What are their processes? Asking the right questions during the first few calls will help gain trust, and set a positive tone for the project.


4. ARE YOUR VALUES ALIGNED?

As mentioned, every designer works differently. Brand and personal values play a role in the difference of one to the next, so having an understanding as to where their roots are is important. Embarking on a relationship where you feel aligned is sure to build trust right from the start.

Tip:

Having an interior designer involved in your project from start to finish means your home will not only reflect you, your family, and your aesthetic, you’ll feel good in your home, knowing it was designed with you in mind.


5. BE HONEST

Your honestly out of the gates ensures honest answers from a designer. Whether budget, aesthetic, timing or overall expectations, having a candid conversation will result in a comfort level, and ultimately trust in moving forward in the best way possible. Honesty is always the best policy!


A FINAL TIP:

YOU’VE HIRED A DESIGNER, NOW LET GO OF CONTROL

You’ve hired a professional interior designer, now trust them. My hunch is you don’t question your orthodontist about the process to straighten your teeth, or a physiotherapist about the guidance they provide post surgery. Similarily, if you’ve hired the right interior designer, they’ll take care of you from start to finish, designing a home you’ll love, and feel good in for a long time. Letting go of control doesn’t give your designer free rein, it simply instills trust so your professional designer can do their best work, and guide you through the already overwhelming, and stressful process of building, or renovating a home.


 
 
 

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